Thank you for using Trevena Glen Farm.
Today we have revamped our online store.
With this renewal, we have completely revamped all of our systems, including the cart system.
Some customers may be surprised at how different it is from our previous site system, but it will make shopping even more convenient than before.
There are also differences in membership accounts and payment methods, so please check below.
About your membership account
Customers who were previously registered as members of the Trevena Glen Farm online store can continue to use their membership account after this renewal.
However, because the systems are completely different, you will need to reset your membership account password yourself.
Customers who were registered as members on the previous site will receive emails from time to time with information on how to reset their passwords for their membership accounts on the new site.
The contents of the email are as follows:
Click the "Activate your account" button in the email to access our website.
If you would like to continue using your membership account, please set a new password.
*Please enter your password twice to confirm.
If you do not wish to use our membership account, please click the "Decline invitation" button or you do not need to respond to this message.
Changes due to website renewal - Payment methods
We now offer smartphone payment options such as Apple Pay and Google Pay.
We have made this a convenient way to shop, so please feel free to use it.
Please understand that due to the major renewal of the site, there may be unexpected problems or inconveniences due to a system that is different from what you are used to.
Also, as we are still unfamiliar with some aspects, we would appreciate it if you could let us know if you notice anything before and after the site renewal.
If you have any questions, please feel free to contact us.